Residential Manager CCSS Shelter

Residential Manager

Full Time • CCSS Shelter
Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
 
About us!

The Crisis Center for South Suburbia is a non-profit community organization that provides emergency shelter and other essential services for individuals and families victimized by domestic violence and addresses the societal issues that contribute to domestic violence. 

Today, the Crisis Center for South Suburbia operates a 54-bed emergency shelter and has an annual impact on the lives of more than 10,000 people.  With a staff of more than 85 employees and a budget of over seven million dollars, the Crisis Center continues to grow while offering free services to Chicago’s south suburban communities. 

Are you looking for an opportunity to make a difference in someone's life?  Do you want to be a part of an organization that's mission is to provide emergency shelter and other essential services for individuals and families victimized by domestic violence and addresses the societal issues that contribute to domestic violence. 

Then, this is the career might be perfect for you! 

Our shelter is located in Tinley Park, IL. We offer a fun yet casual inclusive work environment where diversity is celebrated. In support of our great team, CCSS offers a competitive salary and benefits package to include:

  • Paid Wellness Time 
  • Referral Bonus $$$
  • 403(b) Retirement Option
  • EAP-Employee Assistance Program
  • Location Lunches
  • Professional development support
  • Promotion-From -Within Culture!
Overview of the role: 
Coordinate and oversee the day to day operations of the emergency shelter program through oversight and management of client activity.  Maintain a cooperative communal living environment while assuring continuity of services necessary for a client’s success through conflict resolution strategies and relationship building. These services include but are not limited to mediation, chores, meal oversight, group facilitation, personal needs, and rule enforcement.  

JOB SPECIFIC DUTIES AND RESPONSIBILITIES: 
Safety and Security           
●       Ensure safety and security of our shelter residents
●       Lead and participate in room inspections to ensure a clean and sanitary environment. 
●       Clearly communicate and apply shelter guidelines with shelter residents in a consistent and compassionate manner. 
●       Facilitate effective conflict resolution strategies among residential clients to ensure a cooperative communal living atmosphere. 
 
Client Services 
●       Complete residential client check-ins as needed. 
●       Provide interventions, support and encouragement to residents to support their service plan goals 
●       Facilitate shelter tour and assign client room, cabinet, locker and hand out linens as needed. 
●       Oversee personal supplies for clients. 
●       Provide collateral assistance with DV Case manager on related functions. 
●       Assist clients with room changes when necessary 
●       Manage childcare agreements and provide childcare assistance as needed. 
●       Facilitate groups for residential clients to increase client’s knowledge and understanding of program components as needed. 
 
Operational and Administrative duties 
●       Manage meal oversight and counts daily. 
●       Room clean/check out - and manage storage of client’s belongings (label and discarding). 
●       Oversee and monitoring the cleanliness of client areas. 
●       Attend and participate in meetings. 
●       Perform other duties as assigned. 
 



 

 
Compensation: $19.19 - $20.72 per hour




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